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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with EA Games:
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In the last three months, how would you rate EA Games?
2.27 out of 5 4,404 ratings
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Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
Sign in (45%)
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Online Play (35%)
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Glitches (9%)
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Matchmaking (6%)
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Game Crash (4%)
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Hacking / Cheating (1%)
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Live Outage Map
The most recent EA Games outage reports came from the following cities:
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| City | Problem Type | Report Time |
|---|---|---|
 Tampere | Matchmaking | |
| Tampere | Matchmaking | |
 Wellington | Online Play | |
 Stockbridge | Sign in | |
| Dayton | Sign in | |
 St. John's | Sign in |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
- Logan_ (@_Log_an_) reported
@n_nvkl @EAHelp Yes there is a bug they are trying to fix it, are you on PlayStation
- Johnathan (@Taqqzii) reported
@Respawn @EAHelp I’m having a problem with apex legends
- frost31579 (@frost31579) reported
@Respawn @EAHelp @PlayApex Bro please fix this my level was set to 1 and I’m in bronze now this honestly makes me mad
- Star_Killa27 (@SC__Hunter) reported
@EAHelp You guys better find the issue soon cuz I'm a second away from smashing my keyboard here
- Ismael Cadoo (@CadooIsmael) reported
@ChokoMylk @fallenwarlock33 @EAHelp People didn't lose cosmetics. They just lost stats,levels,and battle pass. I don't think that's worth $500 for something that's going to be fix.
- rad. (@ItsRadiation) reported
@EAHelp I've been falsely banned from Apex Legends for a few months after getting my account hacked, and even after contacting customer service multiple times I'm still not unbanned... Can you do anything about it?
- Nobody (@Starfires_Beast) reported
@EAHelp Also this could have been privately messaged. Like is there a time limit to get our accounts fixed? People have work and lives. This was more of me addressing that yall hadn’t addressed this issue until way later today.
- Jakeyb760 (@jakeyb760) reported
@EAHelp I can't connect to my fifa 21 saved profile on stadia. Is this a known issue? Please help
- Ismael Cadoo (@CadooIsmael) reported
@EAHelp For everyone that's saying they deserve an heirloom for this are being dramatic.People didn't lose cosmetics. They just lost stats,levels,and battle pass. I don't think that's worth $500 for something that's going to be fix.
- J (@Hustlegang420) reported
@Respawn @EAHelp @PlayApex Yes I've had this happen to me. I played this morning with no issue and then a few hours ago logged in and everything was reset to 1. Reached out to support with no answer yet.
- Leite (@Leitee_) reported
@EAHelp I can't reinstall EA Desktop, I get a warning saying it's already installed, but it isn't. Is there any fix for this?
- RobTheDeity (@rsylvain305) reported
@Respawn @EAHelp @PlayApex CUSTOMER SERVICE!!!!!!CUSTOMER SERVICE!!!!!!!
- monke (@damonkey999) reported
@EAHelp my Account was reset I better be compensated for this and everybody else who is facing this issue PSN is tropha26662
- cody singer (@cody21232123) reported
@Respawn @EAHelp @PlayApex Please fix this all my stats are gone but my cosmetics are there I will not be playing until this issue is fixed account Blaze_2123 platform ps4
- Peaked Panda (@PeakedPanda) reported
3 - MS said it was all on the developers side for in-game cosmetics.. There was no customer support for Respawn and no one at Respawn would pay attention to my tweets anyway. So I contacted @EAHelp and after quite a few back and forth with EA and their customer service.
- RailmanCT (@RailmanCt) reported
@EAHelp any issues with Servers for FIFA on Nintendo Switch ?
- Wussy (@GameWussy) reported
@Respawn @EAHelp @PlayApex i noticed the tweet said ps4 players had this problem when i play on ps5 and have the same problem
- Mr. Crossover (@ankle_breaker45) reported
Just like the Jazz missing all their threes tonight, Apex missed saving my progress on the PS4. Fix my **** please!! @PlayApex @EAHelp @Respawn #ApexLegends #PlayStation
- max molloy (@maxmolloyyy) reported
@EAHelp @JesusChickenThe Fix the passing in fifa mannnnn
- Archie (@doubledoubleyea) reported
@EAHelp Fix community servers
- Wrdro (@Wrdro1) reported
@Respawn @EAHelp @PlayApex Is it ok if I play some game before you fix this bug?
- A-aron (@aaronn_c) reported fromTemecula, California
@EAHelp My Apex Legends account stats were reset on PS5 pls fix
- marius karpis (@MariusKarpis) reported
@EAHelp This ******* issue continue 2days or 3 dumb asses!!!!
- Donald Trump's toupee (@BlackDisgusting) reported
@Respawn @EAHelp @PlayApex I tried to talk to someone in the EA help queue and I'm pretty sure they blocked me. Pathetic excuse of a gaming association, either give me my money back for in app purchases or fix your stupid broken game ********
- Topcode (@Topcode4) reported
@EAHelp Fix your **** ea
- indya (@IndyaPaisley) reported
@EAHelp My entire apex account was reset to level one. Player level and battle pass level included. I was four levels away from completing the battle pass. I believe i still have all cosmetic items. Is there anything that I can do to fix this?
- mike gutierrez (@davonte_20) reported
I hope this issues gets fixed with @Respawn I have spent many hours and money playing this game just to be reset back to day 1 @EAHelp
- Tien Pham (@tienvpham) reported
@EAHelp Please fix it as soon as possible. I don't want to play in random servers because it's too many cheaters.
- Afro~Senpia (@Tvboy706) reported
@EAHelp hey I've been having a problem with finding my serial key for battlefield bad company 2. Been looking and searching the web for 5 hours on a solution and was revered to you.
- LowSpecChaos (@LowSpecChaos) reported
@EAHelp hey how do i override memory allowance in the user.cfg frostbite is misdetecting usable memory. start /node isn't working. I figured the issue outif you detect:0 NUMANODES, memoryscale = 1.02 NumaNodes Memoryscale = 0.501 NumaNode, on a 2 NUMANode system Memoryscale = 0.50
