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Showing 458 reviews
May 23, 2024
SERVICE VISIT
Doug was professional, answered all of my questions, and saw that I was taken care of in a timely manner. saw that I was taken care of in a timely manner. More
by JRG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
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May 25, 2024 -
May 25, 2024 -
Lone Star Chevrolet responded
Thank you for taking the time to let us know how we did. We hope you have a great day!
Helpful 0
May 19, 2024
SALES VISIT - NEW
Took care of business in a professional and accommodating way. Well please and satisfied. Good job. way. Well please and satisfied. Good job. More
by Clint Teutsch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Martin
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May 21, 2024 -
May 21, 2024 -
Lone Star Chevrolet responded
Thank you for taking the time to let us know how we did. We hope you have a great day!
Helpful 0
April 29, 2024
SERVICE VISIT
Service Dept does not take time to listen or check vechicle appropriately, have gone repeatedly vechicle appropriately, have gone repeatedly More
by rlauranorma
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't remember names
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May 03, 2024 -
May 03, 2024 -
Lone Star Chevrolet responded
We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (844) 891-7243.
Helpful 0
April 11, 2024
SALES VISIT - NEW
Was good to come back to Lone Star. They helped us out after we lost our vehicles and got me into the truck I needed. They helped us out after we lost our vehicles and got me into the truck I needed. More
by Shphillips
Employees Worked With
Vernon
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Apr 12, 2024 -
Apr 12, 2024 -
Lone Star Chevrolet responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Helpful 0
April 08, 2024
SERVICE VISIT
Had an alert about my battery needing to be replaced and went in midday and was seen right away and everything was ready and done within an hr. Great service and friendly staff. My service provider was Jose went in midday and was seen right away and everything was ready and done within an hr. Great service and friendly staff. My service provider was Jose Damian very professional, and I was also welcomed and greeted by Justin Kolenvosky, who always makes me feel like customers are number one. Great dealership overall. More
by marseladiaz32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE Damian and JUSTIN KOLEVOSKY
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Apr 10, 2024 -
Apr 10, 2024 -
Lone Star Chevrolet responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Helpful 0
April 06, 2024
SALES VISIT - NEW
Good day. My name is José. I want to express my sincere appreciation for the exceptional customer service I received from Lone Star Chevrolet. I had a very pos My name is José. I want to express my sincere appreciation for the exceptional customer service I received from Lone Star Chevrolet. I had a very positive experience purchasing a vehicle from your dealership, and I am grateful for the assistance provided by your team. Thank you very much for your professionalism and dedication to customer satisfaction. More
by ram24duly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Martinez
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Apr 09, 2024 -
Apr 09, 2024 -
Lone Star Chevrolet responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Helpful 0
April 04, 2024
SALES VISIT - NEW
dealership has lots of inventoryGood assistance from the floor manager,Takes too much time to process paperwork the floor manager,Takes too much time to process paperwork More
by Ben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat concha
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Apr 05, 2024 -
Apr 05, 2024 -
Lone Star Chevrolet responded
Ben, your satisfaction is our top priority. Thank you for taking the time to leave a review.
Helpful 0
April 02, 2024
SALES VISIT - NEW
No pressure truck buyingStaff were great to work withI told them what I wanted how muchThe payment needed to be atAnd got a good deal on my trade- in withI told them what I wanted how muchThe payment needed to be atAnd got a good deal on my trade- in More
by Randy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel, also the sales manager forgot his name and Elvis!!
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Apr 05, 2024 -
Apr 05, 2024 -
Lone Star Chevrolet responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Helpful 1
April 01, 2024
SALES VISIT - NEW
They worked with me to meet all my goals and the result far exceeded my expectations. far exceeded my expectations. More
by Mark Ivey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Galvan
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Apr 03, 2024 -
Apr 03, 2024 -
Lone Star Chevrolet responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Helpful 0
March 30, 2024
SERVICE VISIT
Very friendly and helpful. Very knowledgeable. Gotten everything taken care of. Would recommend the service department to others. Very satisfied. Very knowledgeable. Gotten everything taken care of. Would recommend the service department to others. Very satisfied. More
by Randy.susie.w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Apr 03, 2024 -
Apr 03, 2024 -
Lone Star Chevrolet responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Helpful 0
